About these terms
These terms apply to your use of sleekauralab.com and bgpl.sleekauralab.com (the "website") and set out our standard terms for services provided under the name SleekAura Lab ("we", "us"), based in Kolkata, West Bengal, India. By using the website you agree to them.
SleekAura Lab is the name under which a small team of independent professionals works together, coordinated by Ayushmaan Gupta, who is your point of contact for agreements, invoices and these terms. Each proposal names who is providing the work.
When you hire us, the written proposal, quotation or statement of work we agree with you (the "proposal") describes the work. If the proposal and these terms conflict, the proposal wins.
Using the website
- Use the website lawfully and do not try to disrupt it, gain unauthorised access to it or to the scorer console, or overload it (for example with automated scraping).
- The scorer console is for invited officials only. Sharing sign-in details or entering false scores is not allowed.
- Information on the website is general and may change without notice.
- Links to other websites (YouTube, WhatsApp, social media) are for convenience; their own terms apply.
Live scores (BGPL)
- Scores, statistics and commentary are entered live by tournament scorers and are provided "as is". They can be delayed, corrected after the fact or contain mistakes. The official result is the one confirmed by the tournament organisers.
- The live scores must not be used for betting, gambling or any real-money game.
- Team names, logos and player information belong to the tournament, its teams and players.
Our content
The website's design, text, code, graphics and our portfolio work are owned by us or used with permission. You may view and share links to them, but you may not copy, resell or reuse them commercially without our written permission. "SleekAura Lab" and our logo are our marks.
Working with us
Every engagement is custom-scoped. We start work once the proposal is accepted (in writing, including by email or WhatsApp) and any agreed advance is received. Timelines in a proposal depend on you providing inputs, approvals and access on time.
Quotes and payments
- Fees are quoted per proposal. The fee quoted is the full amount payable; no GST is added to it. If GST becomes applicable in future, it will be shown separately on proposals and invoices from then on, and will not be added to work already agreed.
- Advertising budgets paid to platforms such as Google or Meta are separate from our fees and are paid by you, directly or as agreed in the proposal.
- Travel, location, equipment rental, talent, licences (music, stock assets) and similar third-party costs are charged as set out in the proposal or approved by you in advance.
- Invoices are payable within the time stated on them. If payment is late, we may pause work until it is cleared.
Changes, cancellations and refunds
- Scope changes (extra deliverables, revisions beyond those included, new channels) are quoted separately before we do them.
- Rescheduling a shoot is free if we can find a new date and have not yet incurred costs; otherwise costs already committed are payable.
- Cancellation: either side may end an engagement by written notice. Unless the proposal says otherwise, you pay for work done and non-refundable costs incurred up to the date of cancellation, and we refund any remaining advance within 15 working days.
- Monthly retainers continue month to month after any minimum term in the proposal, and can be ended with the notice period stated there (or 30 days if none is stated).
Your responsibilities
- You confirm that you have the right to give us any material you supply (logos, music, photos, data) and that our using it as agreed will not infringe anyone's rights.
- For shoots, you arrange permission for locations and, where people are filmed, make sure they are informed and have agreed (including a parent's or guardian's consent for anyone under 18).
- Where you give us personal data of your customers or staff (for example for an automation or campaign), you confirm you are allowed to share it and to have it processed for that purpose.
- You review and approve content, ads, website copy and AI outputs before they are published or relied on.
Ownership of deliverables
- Once paid in full, you own (or receive the rights described in the proposal to) the final deliverables created for you.
- We keep ownership of our pre-existing tools, templates, code libraries, know-how and, unless agreed otherwise, raw footage and project files.
- We may show the work in our portfolio and on social media unless you ask us in writing not to, or it is confidential.
No guaranteed results
We work hard for strong outcomes, but results such as search rankings, followers, reach, leads, sales or ad performance depend on platforms, markets and factors outside our control. Unless a proposal expressly guarantees a result, we do not promise specific outcomes. AI systems can make mistakes; outputs should be checked before use.
Liability
- The website and live scores are provided "as is" without warranties of any kind, to the extent the law allows.
- To the extent the law allows, our total liability for any claim connected with an engagement is limited to the fees you paid us for that engagement in the three months before the claim, and we are not liable for indirect losses such as lost profits, data or opportunities.
- Nothing in these terms limits liability that cannot be limited under Indian law.
- Each side keeps the other's confidential information confidential and uses it only for the engagement.
Governing law
These terms are governed by the laws of India. Disputes will first be discussed in good faith; if they cannot be resolved, the courts at Kolkata, West Bengal have exclusive jurisdiction.
We may update these terms; the version on this page applies from its "Last updated" date. Changes do not affect a proposal already accepted.
Contact
Questions about these terms: hello@sleekauralab.com or +91 6290 558 070. For privacy matters, see our Privacy Policy.